Refunds are only issued when:

• A replacement product is unavailable. 
• An order cannot be fulfilled. 
• A claim is approved and replacement is not possible. 
• Approved refunds will be processed within 5–10 business days to the original payment method.
• Shipping charges are non-refundable.
• Prepaid orders will be refunded to the original payment method; COD orders will be refunded directly to a UPI ID or bank account of your choice.
• The advance amount collected for Partial COD orders is non-refundable. In case the customer refuses delivery, is unavailable to receive the order, or cancels the order after dispatch, the advance payment will not be refunded.