By placing an order with Zinarié, you agree to all our policies, terms, and conditions.

1. All product images are for representation purposes only. Actual colors may vary slightly due to screen settings and photography.
2. Prices and product availability are subject to change without prior notice.
3. Zinarié reserves the right to cancel or refuse any order at its discretion.
4. Customers are responsible for providing accurate shipping and contact information.
5. Orders cannot be cancelled once they have been dispatched.
6. Partial COD orders require an advance payment. The advance amount is strictly non-refundable if the customer refuses delivery, provides incorrect information, remains unavailable for delivery, or cancels the order after dispatch.
7. An uninterrupted unboxing video is mandatory for claims related to damaged, defective, missing, or incorrect products.
8. Claims submitted without an unboxing video may not be accepted.
9. Return shipping charges, where applicable, must be borne by the customer.
10. Jewelry items, especially earrings, studs, and hoops, are non-returnable for hygiene reasons unless a manufacturing defect or wrong product is received.
11. Zinarié reserves the right to reject returns, exchanges, or refund requests that do not meet our policy requirements.
12. Delivery timelines are estimates and may be affected by courier delays, weather conditions, public holidays, or other unforeseen circumstances.
13. All content, logos, designs, product images, and branding associated with Zinarié are the intellectual property of the brand and may not be copied or used without permission.
14. Any misuse of discount codes, promotional offers, return policies, or fraudulent activities may result in order cancellation and restriction of future purchases.
15. Zinarié’s liability, if any, shall be limited to the amount paid for the purchased product.
16. By using our website and purchasing from Zinarié, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.