1. Orders are processed within 1–3 business days after confirmation. 
2. Orders placed on weekends or public holidays will be processed on the next working day.
3. Estimated delivery time: 3–8 business days
4. Delivery timelines may vary depending on location, courier availability, weather conditions, festivals, or unforeseen circumstances.
5. Shipping charges (if applicable) will be displayed at checkout. 
6. Promotional free shipping offers may be available from time to time.
7. Customers are responsible for providing accurate shipping information.
8. The advance amount collected for Partial COD orders is non-refundable. In case the customer refuses delivery, is unavailable to receive the order, or cancels the order after dispatch, the advance payment will not be refunded.

Zinarié shall not be responsible for:

• Delays caused by incorrect addresses.
• Failed deliveries due to incorrect contact information.
• Additional shipping charges resulting from address changes after dispatch.